planetary mixer manufacturers is designed and developed in Wuxi MAXWELL Automation Technology Co., Ltd, a pioneering company in both creativity and new thinking, and sustainable environmental aspects. This product is made to be adjusted to different situations and occasions without sacrificing design or style. Quality, functionality and high standard are always the prime keywords in its production.
MAXWELL has been always deliberate about the customer experience. In recent years, we have made efforts to monitor customer experience through new technologies and social media. We have launched a multi-year initiative to improve customer experience. Customers who purchase our products have a strong intention to make repurchases thanks to our high level of customer experience we provide.
In order to build mutual trust between customers and us, we make a big investment in cultivating a high performing customer service team. To provide superior service, our customer service team adopts a remote diagnostics at MAXWELL MACHINE. For example, they provide real-time and effective troubleshooting solution and targeted advice on how to maintain the product. In such ways, we hope to better meet their customers’ needs which previously may have been neglected.